New free Youth Wellbeing service

Jesus said, ‘I am the Good Shepherd… I know my sheep and my sheep know me.’ John 10.14

Hertfordshire’s children and young people, who are experiencing emotional health problems and/or their parents/care givers, can now use a new free digital wellbeing service, without the need for a professional referral. Asking for advice and help early is the healthy, safe, and positive choice for having good emotional and mental wellbeing – far better than trying to cope alone with worry and overwhelming feelings.

This new free service is for children and young people aged 5-18, who are registered with a GP in Hertfordshire. It will initially be available from Monday to Friday, 2-10pm and no referral is needed:

The With YOUth team can help with problems such as mild to moderate anxiety, behavioural difficulties, school attendance, low mood, relationship difficulties, bullying or self-harm. With YOUth provides:

  • Instant online messaging
  • Helpline: 0208 189 8400
  • Lumi Nova (most suitable for ages 7-12) – therapeutic digital gaming app providing goal based help for social/separation anxiety and/or phobias, using the most beneficial parts of Cognitive Behavioural Therapy (CBT).
  • Worksheets, quick tips and other resources to help
  • Additional one-to one and/or group support
  • Signposting to other services

With YOUth/Lumi Nova is part of Hertfordshire’s Children and Adolescent Mental Health Services (CAMHS) System Redesign Programme. The Programme has made an ongoing commitment to improving access to emotional and mental wellbeing support at the earliest point.

The service is not for children and young people who are in crisis. In the event of a life threatening condition that requires an emergency intervention, call 999 for the emergency services. If a life is not in immediate danger, but help is still needed urgently, call NHS 111, or HPFT’s NHS freephone 24/7 helpline: 0800 6444 101.